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Reputation Management for Staffing Firms
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No commitment · 30 min · Staffing specialists only

Recruitment Marketing — Reputation Management

Candidates Google you before they apply. What do they find?

Haley monitors and improves your firm's ratings on Google, Indeed, and Glassdoor — generating more reviews from placed candidates and responding professionally to turn reputation into a recruiting advantage.

Our Indeed rating was dragging down apply rates and we didn't even know it. Haley built a review generation program — we're up a full star and applications followed.

Operations Director

Client partner

Regional Staffing Firm

What's included in Reputation Management

Monitoring, generation, and response — a systematic approach to reviews candidates actually see.

Every Reputation Management program includes:

  • Monitoring across Google, Indeed, Glassdoor, and Facebook
  • Review generation campaigns for placed candidates and clients
  • Response templates and professional reply management
  • Sentiment tracking and alert system for new reviews
  • Competitive benchmark against other staffing firms in your market
  • Integration with recruiting workflow for timely review asks
  • Reporting on rating trends and review volume
  • Crisis response guidance for negative feedback

Often added with Reputation Management:

  • Employment Branding so reviews align with brand promise
  • Career Sites that showcase positive candidate experience
  • Social Recruiting amplified by stronger review scores
  • Programmatic Ads — better ratings improve click-to-apply on boards
  • Branded Content for client-facing reputation (separate track)

One bad review won't kill you — but a pattern of low ratings on Indeed or Google will cost you applicants every single day.

Is Reputation Management the right fit?

Essential when candidates research you online and what they find is hurting applies.

Reputation Management is a great fit if:

  • Your Google or Indeed rating is below 4.0 stars
  • You have few reviews — or only negative ones visible
  • Recruiters hear 'I read bad things online' from candidates
  • You're spending on job ads but apply rates don't match click volume
  • Nobody owns review generation or response in your firm

How Reputation Management works

Audit current state — then generate, respond, and improve ratings systematically.

Week 1

Audit & Baseline

Catalog ratings and reviews across platforms. Benchmark against competitors and identify gaps.

Weeks 2–3

Generation Setup

Build review request workflows integrated with placement and recruiting processes.

Week 4

Response & Monitor

Activate monitoring alerts. Begin professional responses and ongoing generation campaigns.

Ongoing

Improve & Report

Track rating trends monthly. Adjust generation tactics and address recurring feedback themes.

Swipe to see each step

Ready to fix what candidates find when they search you?

Get a free reputation audit. We'll review your ratings across platforms, show where you're losing applicants, and outline a program to improve your online presence.